Suffolk Register Office, Ipswich

Lisa was friendly and helpful throughout the process. We got on really well and she made what can be a very formal process feel relaxed and fun. Thank you!

From the moment we met Lynn she made us feel comfortable and relaxed. Lynn took the time to really get to know us as a couple, keen to find out details about our wedding plans and also enjoying hearing stories of how we met. Lynn was so brilliant on our wedding day, from meeting and greeting our guests, to making us both feel at ease before the big moment, to perfectly encompassing our love for each other with her beautiful meaningful words. Lynn really is very special and we are grateful to have had someone so lovely lead the most important day of our lives. Thank you so very much Lynn, Alex Fitton and Sapphira Fitton

We just wanted to say a MASSIVE thank you to Lisa our Registrar for being part of our wedding day last Thursday. Everything was perfect from start to finish! From the moment we met Lisa to give our notice we completely relaxed and knew we were in good hands. She completely reassured us that she would make the ceremony run as perfectly as she could and we had nothing to worry about. So many people commented on how lovely and down to earth she was. We were SO happy Lisa married us and was a part of our day. We cannot thank her enough!! ❤

Excellent service from the registrars at this office. They answered all my queries about our wedding and what rules needed to be adhered to, they made it clear and concise. Four days before our wedding, we found out that our ceremony venue had to close due to contact with Coronavirus. We called the registry office and they were so helpful. They went above and beyond to ensure we could get married at the registry office on the day we planned, at the time we planned. Everyone we spoke to was lovely and the ceremony itself was perfect.

We recently got married in Suffolk and had the lovely Teresa from Suffolk registrars conduct our ceremony. The whole experience was very professional but also relaxed - Teresa was a fabulous registrar 🙂

No point in calling - you'll never get through to a human being. If you leave a message and miss the call back, you won't get another call. You just have to keep ringing back and leaving your details in the hope they call you back at a time when you're on break. You can only ring during opening hours, which is obviously when we are working so the chances of me speaking to someone today - slim to none? I need to arrange a collection of a birth cert which is fairly urgent, can't go online as the person I am doing this for is vulnerable and won't use her debit card online, we need the cert copy ASAP. I am starting to wonder if anyone works there at all? This service is awful, if you want to use the service by phone, forget it!

About time they hired an actual manager. Disgusting I’ve witnessed enough now, heard enough. Suffolk county council need to be careful as legal action could be taken by many so much so I may even take it into my own hands. The manager is a BULLY!! Thinks she’s untouchable time for change.